Do you need help? Please call us at (781) 828-7392.
At Kramer Jewelers, we want you to have a satisfying shopping experience. For your convenience, the following payment options are available: Visa, Mastercard, Discover and American Express.
As soon as you place your order using our easy-to-navigate system, we immediately begin processing it. Because it is immediate, canceling your order is not an option. Most orders are processed and leave our facility in as little as two business days. If for some reason you change your mind after placing an order, we welcome you to take advantage of our 30-day return policy, detailed below.
We use the US Postal Service, UPS, and FedEx to deliver your purchase in a timely manner. We only ship to the United States including Alaska and Hawaii. We use the US Postal Service Express Mail for the most secure method of shipping. Upon pick up you will be required to sign for your shipment. We prefer that it be delivered to your home or place of employment when you are there. If not, the Postmaster will put a notice in you box requiring you to pick it up at the Post Office. It is always best to call us and discuss your shipping method in advance.
When your order is shipped from our facility, you will receive an email with the tracking information. All packages are fully insured at no additional charge to you and may at the discretion of UPS require a signature upon delivery.
Please note that the shipping times stated below are in addition to the processing time.
( Processing time usually two business days )
For product inquiries or help using store.kramerjewelers.com website, please call (800) 440-3117
Cancellations & Returns
We want you to be perfectly satisfied with your purchase. If you are not satisfied for any reason, you can return the product through the mail for a refund or replacement within 30 days of purchase. You may receive a store credit only if you make a return within 90 days.
Returns are easy.
Send the package to:
785 Washington St.
Canton, Massachusetts 02021
We have jewelry professionals ready to help.
Contact Us Appointment
785 Washington St.Canton, MA 02021